At Castle, we place a high value on your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your personal data when you engage with our services, including our website, mobile applications, and other related products or services (collectively referred to as “Castle Services”).
By accessing or using Castle Services, you consent to the collection and use of information as described in this Privacy Policy. If you disagree with any part of this policy, we kindly ask that you refrain from using our services.
1. Data Collection Practice
We gather several types of data to ensure that we can offer the best possible experience and continue improving our services:
Personal Information:
When you interact with Castle Services, you may provide us with personal details such as your name, email address, phone number, billing details, and other relevant data needed to access or use certain features.
Usage Data:
We automatically collect data on how you engage with Castle Services, such as your IP address, browser type, device type, geolocation, and other diagnostic data, to help us understand user behavior and improve service performance.
Cookies and Similar Technologies:
Castle Services use cookies, pixels, and similar tracking tools to enhance your experience and gather information on how you interact with our platform. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your ability to use certain features.
2. Purpose of Data Usage
Your information is used for various legitimate purposes, including:
- To provide and enhance the features and functionality of our services.
- To communicate with you, including sending updates, promotions, and support-related messages.
- To tailor your experience and improve the overall performance of Castle Services.
- To maintain the security and integrity of our platform.
- To comply with legal requirements and address disputes when necessary.
3. Sharing Information
Castle does not sell or trade your personal data. However, there are instances where we may share your information with trusted third parties:
Service Providers:
We may share your data with external service providers who assist in activities like payment processing, hosting, marketing, and customer support.
Legal Compliance:
We may disclose your personal information if required by law or in response to valid requests by public authorities, such as government agencies or courts.
Business Transfers:
If Castle undergoes a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
4. Data Securit
While we employ security measures to protect your data, no method of transmission or storage over the internet is 100% secure. We take reasonable steps to safeguard your information, but we cannot guarantee absolute security.
5. Your Privacy Right
Depending on your jurisdiction, you may have specific rights regarding your personal data:
- Access: You can request information about the data we hold about you.
- Correction: You can request corrections to inaccurate or incomplete data.
- Deletion: You may ask us to delete your personal data, with certain limitations.
- Opt-Out: You have the right to opt-out of receiving marketing or promotional communications from us.
To exercise any of these rights, please contact us using the contact details below.
6. Privacy of Childre
Castle Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please reach out to us, and we will take appropriate action to delete it.
7. Updates to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on our website with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are handling your information.